As experts in biological sample management, Cell&Co understands what's at stake if an incident compromises your samples. We therefore assist you to put in place or redesign a business continuity plan, including our emergency backup service.

What the service entails

- If the safety of your samples is compromised by a failure in your infrastructure, our logistics partner will come to collect the collections at risk within 4 hours (24/7).

- Your collections are transported under controlled-temperature conditions to our infrastructure, where we will place them in high-quality storage.

- We guarantee that the necessary storage space will be available at all times.

Setting up the service

- We identify the risks associated with your work and your infrastructure

- We establish your requirements: number of samples and temperatures

- We devise the most suitable solution: choose the right carrier, plan the storage of the materials required for transportation and put on-call procedures in place

In the event of an incident

- Cell&Co coordinates the collection and transportation of the samples

- On receipt, Cell&Co performs quality controls, labels, then stores the samples

- Cell&Co assists you in resolving the incident

- As soon as you’re ready, Cell&Co returns the samples to you

Key Figures



4 hours

maximum before your samples are collected


reassuring, guaranteed disaster recovery procedure


Biorepository & biological
sample management

Cold chain and
transport management


Biobank design
and management